Client Journey: Sales Tools and Metrics June 2021 June 23, 2021, 12:00pm EDT June 23, 2021, 1:00pm EDT

 Are you looking for some powerful tools to help your business excel in sales while creating better client relationships? Client Relationship Management Systems and high-tech selling tools like Salesforce, Microsoft Dynamics and HubSpot CRM, can aid in building a recession proof business. Learn how to identify and measure your marketing and sales key performance indicators (KPIs) to move your business forward into 2021!


Presenter: Nabil Freij

Nabil worked for several large and small companies in varying engineering and management positions including founding and running a small business from 1996 to 2019. A problem solver and entrepreneur, he draws from his various technical and management skills to streamline business processes and operations, minimizing costs and maximizing profitability. Skilled in all aspects of running a small business including Finance, Operations, Marketing, Sales, IT and HR. Author of Enabling Globalization, he is trilingual and holds a BS in Electrical Engineering from Northeastern University, an MS from Brown University, and an MBA from Bryant University. Presenter & Facilitator: Paula Biltmor


Presenter & Facilitator: Paula Biltmore

 Paula Biltmore has spent the last 25 years working with business owners to understand their operational flow and how to shift into a value, data analytics based, growth focused organization. Paula has presented these topics nationally specifically focusing on strategic and tactical planning, cutting edge training, and optimal financial outcomes aligned with office and operational procedures. Paula has earned her BA in Psychology, her Master’s Degree and all of her PhD coursework in Education Leadership. She has served in Academia, both administratively and on the Public Speaking faculty, she has served numerous start-ups from business planning and raising capital to CEO executive coaching.

About the Presenter(s)

Nabil F Freij

Digital transformation, digital marketing, SEO, Google Analytics, Search Console, SEMrush, WordPress, Facebook ads, Pay Per Click, inside sales, CRM, ISO 9001, QuickBooks

Client Journey: Sales Tools & Metric