Enrich Your Customer Intimacy Digital Strategy with Online Surveys, Reviews & Social Media Interactions. A genuine ration of human contact coupled with mature online technologies will produce astonishing experiences for you and your customers.
Efficiencies are best produced by cutting fat, enabling multitasking and automating repetitive tasks. Here is a list of 10 efficiencies that small business CEOs should consider to increase profit margins and that will lead to digital optimization and transformation of your small business.
This free online business workshop will help you conduct a self-assessment to determine if you are meeting your customers' needs, understand different approaches your company can u Read more
Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.
Learn how to eliminate the “one big client” risk, without spending all of your time on business development.
This session will teach you how to manage customer complaints, including why and where your customers complain, how to turn customer service into a marketing advantage, and more. Read more