Blog

What do Your Customers Care About Most

What are the top things that consumers value most in a brand? A recent survey by Spong asked customers to name the three things they care about the most. Here's what they said: Read more

Recorded Webinar

5 Ways Customer Experience Can Increase (or Decrease) Your Revenue, Client Retention and Overall Brand Image

In this webinar, learn how to create a positive customer experience which is essential to long term success.  Read more


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Article

How to Ring Up More Customer Referrals

Customer referrals are one of the most powerful and lucrative ways of building business. Read more

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Blog

Customer Experience & Intimacy for CEOs

January 2, 2019,

Enrich Your Customer Intimacy Digital Strategy with Online Surveys, Reviews & Social Media Interactions. A genuine ration of human contact coupled with mature online technologies will produce astonishing experiences for you and your customers.

Blog

Digital Optimization and Transformation for Small Businesses

October 25, 2018,

Efficiencies are best produced by cutting fat, enabling multitasking and automating repetitive tasks. Here is a list of 10 efficiencies that small business CEOs should consider to increase profit margins and that will lead to digital optimization and transformation of your small business.

Course on Demand

Targeting Your Market

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles as well as addressing other market segm Read more

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